Terms and Conditions for Pet Care Products


1. Introduction

These Terms and Conditions govern the use of our services and the purchase of pet care products. By placing an order, you agree to comply with these terms.


2. Product Information

  • All products are intended for pet use only
  • Customers are responsible for selecting products suitable for their pets
  • Product descriptions, images, and details are provided for reference and may vary slightly

3. Orders and Acceptance

  • All orders are subject to availability and confirmation
  • We reserve the right to cancel or refuse any order at our discretion
  • In case of cancellation, a full refund will be issued (if payment was made)

4. Pricing and Payments

  • All prices are listed in applicable currency and are subject to change without notice
  • Payments must be completed before order processing (except Cash on Delivery, if available)
  • In case of pricing errors, the order may be canceled or corrected

5. Shipping and Delivery

  • Delivery timelines are estimates and may vary due to external factors
  • Customers must provide accurate shipping information
  • We are not responsible for delays caused by courier services or incorrect details

6. Returns and Refunds

  • Returns and refunds are governed by the Return & Refund Policy
  • Only eligible items will be accepted for return or replacement

7. User Responsibilities

  • Customers must ensure proper use of products according to instructions
  • We are not liable for issues caused by misuse, negligence, or improper handling
  • Always consult a veterinarian when necessary before using any product

8. Limitation of Liability

  • We are not responsible for any indirect, incidental, or consequential damages
  • Liability is limited to the value of the purchased product

9. Intellectual Property

  • All content including text, images, and logos are protected and must not be copied or used without permission

10. Privacy

  • Customer information is used only for order processing and support
  • Personal data will not be shared with third parties except as required for service fulfillment

11. Changes to Terms

  • These Terms and Conditions may be updated at any time without prior notice
  • Continued use of services implies acceptance of the updated terms

12. Governing Law

  • These terms are governed by applicable laws and any disputes will be handled under relevant jurisdiction

13. Contact Information

For any questions or concerns, contact customer support at:

Dauson.iilio@gmail.com